All cancellation and substitution requests must be made in writing and be received by AGMA at least 14 days prior to the event start date. A processing fee will apply based on the date of cancellation or substitution:
- More than 90 days prior to the event: $0
- 90-60 days prior to the event: $75
- 59-30 days prior to the event: $100
- 29-15 days prior to the event: $150
Refunds, transfers, or substitutions will not be issued if cancellation occurs less than 14 days prior, with the exception being medical emergencies that can be proven with appropriate documentation. No refunds will be granted for non-appearance.
Registrants who cancel their registration per the policy can choose to transfer the balance of the paid funds to another AGMA event. Funds must be used by December 31 of the calendar year of the cancelled event.
If the event is cancelled for any reason, 100% fees will be refunded to the original method of payment. Refunds may take up to eight months to process in the event of an unforeseen cancellation.
Please allow up to eight weeks for refund processing after cancellation request is submitted.